russelldavies: Blimey
dgray_xplane: Customer support decision tree
dgray_xplane: GET EXCITED AND MAKE THINGS!!!
dgray_xplane: Agile development
dgray_xplane: Service orientation
dgray_xplane: Most companies are not built for agility
dgray_xplane: Agile development
jeremiah_owyang: Social CRM Use Cases: Overlay of Insights Use Cases (Orange) which yield to predictive experience use cases (Green)
jeremiah_owyang: Social Marketing Analytics Framework
bigfishbrand: Big Fish portfolio: Gü Chocolate Puds: cheeky chocolate ganache
dgray_xplane: Untitled
dgray_xplane: Untitled
jeremiah_owyang: The 7 Elements of Social Data
jeremiah_owyang: Get in my head! Community Managers from Get Satisfaction
imago2007 (BUSY): Just checking in - and displaying my Flickr colors
pmcruz: Sluggish traffic areas in Lisbon
Tippingpoint Labs: Content Based Community Support Program
Desirée Delgado: 332/365... What's in my bag (leave me a note!)
zuleika iamashita: bbc história #09 > dossiê eureka!
Phil Gyford: "Infographic"
fabienbarral: Harmonie intérieure Wedding collection
fabienbarral: My 2010 identity
fabienbarral: Harmonie intérieure Wedding collection
fabienbarral: Harmonie intérieure cards
SID-Washington: Nov. 10, 2009 KM Workgroup Event 054
SID-Washington: Nov. 10, 2009 KM Workgroup Event 017
SID-Washington: Nov. 10, 2009 KM Workgroup Event 050
soaperheroes: SoapBBQpolaroids_Stef
dgray_xplane: Visual thinking landscape
dgray_xplane: Two people trying to connect