padday:
Broken BBC Sport
padday:
Charles Schwab 'get' cross channel customer experience
padday:
No information on BART
padday:
HSBC or their charity arm
padday:
No consistency - two adjacent ticket machines - different station shortcut options - machine 2
padday:
No consistency - two adjacent ticket machines - different station shortcut options - machine 1
padday:
National Rail bring out new names that are longer than the old ones
padday:
Secret number on side of machines tells staff what is wrong with a persons ticket - why not communicate the information directly to customers
padday:
No spacing on BA entertainment system - easy to error 2
padday:
No spacing on BA entertainment system - easy to error 1
padday:
No Air Miles
padday:
Post Office Jargon - Part 3
padday:
Post Office Jargon - Part 2
padday:
Post Office Jargon - Part 1
padday:
Bad customer support from Apple
padday:
Bank of Ireland advise against talking to strangers
padday:
Apple message from the future
padday:
iPhone scary update message
padday:
ShoZu ask weird questions
padday:
Pixmania - terrible customer feedback experience - Part 2
padday:
Pixmania - terrible customer feedback experience - Part 1
padday:
Advertising more important than the map
padday:
First sign was too small
padday:
Should a hand dryer need instructions?
padday:
Conflicting business model
padday:
News delivered under the door of upmarket hotel is a website print out
padday:
Illusion of cleanliness: the bag is not sealed
padday:
Plastic bag indicating cleanliness
padday:
No more football ever
padday:
Why would one need to buy condoms in airport departure gate toilets?
