Frankie Roberto:
Tom Loosemore at the UK Museums on the Web conference
Frankie Roberto:
Tom Loosemore and the "online public service content" league table
Frankie Roberto:
Tom Loosemore and the BBC's "net promoters" chart
Frankie Roberto:
Tom Loosemore answering questions at the Museums on the Web conference
Frankie Roberto:
Fiona and the visualisations