blese: Drawing Practice
blese: Scenario Workshop
blese: Scenario Workshop
blese: Scenario Workshop
blese: Sgt. Sorbet's Tank2Truck Conversionarium
blese: IMG_0137.JPG
blese: IMG_0141.JPG
blese: IMG_0157.JPG
blese: Many Eyes
blese: Sexy Services
blese: many-eyes.com
blese: Activating Consumers
blese: Health Insurers
blese: Health Touchpoint
blese: Health Journey
blese: Roles
blese: Stakeholders
blese: Brainstorming & Workshops
blese: 3 Step Program
blese: Molecules of Interaction
blese: Bluecross FTW!
blese: Make It Clear
blese: Do The Work For Them
blese: Deliver
blese: Quick Start Guide
blese: Services as Customer-Intensive Systems
blese: Useless Definition
blese: What is a Consumer?
blese: Customer-Intensive Processes
blese: Co-production