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Opening Keynote: Beyond Mobile, Beyond Web - Scott Jenson
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UX Architecture in a Cross-Channel World - Austin Govella
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Design Guidelines - Sengers, Humphreys, Fay, Merkel
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Zen of Consulting -Dennis Breen
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Stakeholder Persuation - Jacco Nieuwland and Martjin van Loon
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Organizational Nerve - Samuel Bowles
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Keynote: When Disaster Strikes Where Do You Turn - Dr. Chris Hagar
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9 Ways to Design with Distributed Teams - Jeff Gothelf
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Users in the Mist - Brad Nunnally
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Ghost in the Shell - AndreaResmini
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Web Governance - Peter Morville and Lisa Welchman
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UX Guide to Agile Scrum Teams - Aviva Rosenstein
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Keynote: Building The World's Visual Language - Scott Thomas
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Running Great Design Review Meetings - Craig Peters
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Organizational Parkour - Joan Vermette
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Stop Doing What You're Told - Stephen P. Anderson
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Closing Plenary - Karen McGrane